Working with the Mobile App (Android & iOS)
Downloading the app
To download the Help Ninja app, go to your Google Play Store or App Store and click the Install button. It's free and is available across all plans and to all Help Ninja users.
With the Help Ninja Mobile App you can:
• Manage all your inbox in the single app and by a tap of your finger.
• Reply to your customers easily on the go
• Add notes for your internal collaboration regarding that conversation.
• Add tags to group and organize your customer conversation.
• Assign conversations to your relevant team member with a simple tap.
Entering a mailbox
Viewing the Conversation
Sending a reply