Sidebar Overview
![](https://firebasestorage.googleapis.com/v0/b/hndesk-prod.appspot.com/o/docs%2F5b975a8dff056b6ff9fcaccb%2F5dd408602af6a17198096be6%2F1574177131342_image.png?alt=media&token=bb20a690-2809-49a5-bf78-228fda91c3fb)
1. Total number of assigned and unassigned chats.
2. Choose Chats to see all unassigned chats. Choose Assigned on the drop-down to see the chats assigned to you.
3. Number of new messages received on the chat.
4. Tags added to the chat.
5. Time elapsed since chat created.