Adding Tags to Conversations
Using tags in HelpNinja is an easy way to add context to a message or keep track of certain topics in your mailbox.
Tags can be applied to conversations. You can add tags manually or automatically using the Workflows feature. Open a conversation to add tags manually.
Click on the Tag icon from the conversation toolbar, then type out the tag in the blank text field.
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Press Enter after each tag entered. You can add an infinite number of tags.
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You can also add tags from the folder view. Simply select the conversation from within a folder, and a floating menu will appear, which has a tag icon that you can click on and type into the text field.
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Adding tags with Workflows
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